To return your product, you should mail your product to: Modern Trendz LLC, PO Box Mount Bethel PA 18343, United States. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: Modern Trendz LLC, PO Box Mount Bethel PA 18343, United States. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Via Chat or at 72 If you have any questions or are not sure if this will work with your model.Our policy lasts 30 days. Unfortunately, once your order leaves our facility, we are unable to control delays or errors by the shipping carrier. If placed after 2PM, it will ship out the following business day. We guarantee that if you place the order on a business day before 2PM, it will ship out that same day. If you have any questions regarding your return, please contact us. All returns must be in unused, undamaged and unaltered condition. Returns will be the cost of the item purchased, MINUS any shipping costs that we incurred shipping to you, or any return shipping costs. We offer a 30-Day Guarantee, if you have any issues with your item, please contact us to resolve the problem. **If you are unsure if this product will work with your model, please select contact seller for more information.